Each repair follows a fixed order so no patch lands on weak ground. Wet soil or a cold forecast can move the dates, and the crew tells you how.
1. Free Estimate and Damage Survey
You phone in a description, and a visit follows. On site, the crew sounds out every crack, hole and dip, noting how deep it goes, whether the stone has softened and what caused it. The free written estimate that results prices every spot separately, which lets you approve some repairs and decline others, with no additions unless you agree.
2. Cutting Out the Bad Pavement
A saw outlines a neat square around the damage. Broken asphalt comes out, and so does any soaked stone or fill beneath it. The ground under a patch decides how long it lasts, so digging goes on until firm material shows. Vertical, clean edges give the new mix something to lock against, and loose crumbs are swept out so nothing weak remains in the hole.
3. Rebuilding the Base
Fresh stone is added to the opening in layers and tamped until it feels solid and sits level with the cut edges. A crack gets cleared of debris and dried before sealant is poured. Patches that fail in their first winter usually had a rushed base, so the crew gives this stage unhurried attention. Each layer is compacted before the next, and the surface of the stone is checked for level before any hot mix arrives.
4. Placing and Rolling the Patch
Hot mix goes into the opening and is rolled until it sits flush with its neighbors. Edges are sealed against creeping water, and a straightedge is laid across the patch to confirm it sits flush. On a resurfacing job, the wearing layer is spread across the repaired zone and rolled while hot. Crew members then shape the borders by hand before anyone leaves the property.
5. Cleanup and Warranty
The crew sweeps up and checks each repair for drainage. Keep cars off new patches for two to three days, because a patch can stay soft inside after it looks finished. The warranty is filed with your final invoice, and the office is there if a patch ever settles or a crack reopens, so a callback costs you nothing.